This Cancellation Policy explains how you can cancel your Jokerr OTT subscription and what happens after you cancel. By purchasing a subscription, you agree to the terms below.
1. Cancelling Your Subscription
You may cancel your subscription at any time. Subscriptions purchased through the Google Play Store or Apple App Store must be cancelled from the subscription settings of that store. Subscriptions purchased on our website can be cancelled from your account or by contacting us at support@jokerr.app.
2. Access After Cancellation
When you cancel, your plan stays active until the end of the billing period you have already paid for. You will continue to have full access to Jokerr OTT until that date. After the period ends, your subscription will not renew and access to paid content will stop.
3. No Refunds
All payments are final. We do not offer refunds, credits or pro-rated amounts for cancellations, unused time, partially used billing periods, or unwatched content. Cancelling stops future renewals only; it does not refund any amount already paid.
4. Auto-Renewal
Where a plan renews automatically, you must cancel before the renewal date to avoid being charged for the next billing period. Charges already processed for a new period are non-refundable.
5. Cancellation by Jokerr OTT
We may suspend or terminate your subscription if you breach our Terms of Use. In such cases, no refund will be issued.
6. Changes to This Policy
We may update this Cancellation Policy from time to time. Changes take effect when posted on this page, and continued use of Jokerr OTT after changes means you accept the updated policy.
7. Contact Us
If you have any questions about this policy, please contact us at support@jokerr.app.