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ABOUT US Rising Rays Digital LLP, through its platform “Jokerr.app”, is a free-to-air and premium video-on-demand platform bringing you amazing shows, movies, and exquisite content anywhere and anytime. (“We/Us/jokerr.App”) The application is a premium advertisement-supported service. We feature content across numerous genres, including horror, drama, thriller, action, comedy, and more, tailored for diverse audiences with varying preferences. TERMS AND CONDITIONS User Agreement Rising Rays Digital LLP having its registered office at 1045 Adarsh nagar New Link Road Oshiwara, Jogeshwari West, Mumbai, Maharashtra - 400102, owns and operates the “Over The Top” (OTT) on-demand digital application and services under the brand name 'Jokerr.App'. This user agreement (“User Agreement”) shall be read in conjunction with the Privacy Policy, forming an integral part of the agreement between Jokerr App and you (“User”, “You” or “Your”). Your access to the Services, including Subscription Services, constitutes your agreement to be bound by these terms. This is an “electronic record” under the Information Technology Act, 2000. We reserve the right to modify this User Agreement at any time without prior notice. 1. Terms of Use This agreement governs your access to all features, branding, data, text, images, and audio-visual content (series, movies, etc.) on the Jokerr App. The Service is available only to Users above the age of 18 years. Use of third-party APIs (like YouTube) within our products implies your agreement to their respective Terms of Service as well. 2. Service Usage Terms You may use the Services only if you can form a binding contract with Rising Rays Digital LLP. Services are evolving and may change or stop without prior notice. Content may be available: (a) free of charge with ads, (b) via subscription fee, (c) pay-per-view, or (d) a combination thereof. 3. Service Content and Third-Party Content In addition to original Jokerr App content, we host Third-Party Content (including ads) on an "as is" basis. Rising Rays Digital LLP acts purely as an "Intermediary" under the Information Technology Act, 2000, and holds no liability for Third-Party Content regarding intellectual property or defamation. 4. Subscription Services Premium content marked as "Jokerr Premium" is accessible only to Subscription Users. To become a subscriber, you must create an Account using verified mobile numbers or social media credentials. 4A. Subscription Fee and Term Subscription Fees are inclusive of applicable taxes and must be paid through approved Payment Methods (App Store/Play Store/Gateways). The subscription is applicable for the specified period (Monthly/Quarterly/Yearly). Fees are non-refundable once the service has commenced. 4B. Billing, Payment, and Cancellation Subscriptions auto-renew unless cancelled through the "Account" section. We do not collect or store financial data like credit card numbers or OTPs; these are handled by third-party gateways (e.g., Zwitch). Rising Rays Digital LLP is not liable for any losses due to third-party banking frauds. 5. Refund & Cancellation Policy As Jokerr App provides non-tangible, irrevocable digital goods, we do not issue refunds once the subscription is activated. Cancellation: You may cancel at any time, and access will continue until the end of your current billing cycle. Exceptions: Refunds are only processed in cases of accidental duplicate payments or verified technical failures preventing access for more than 48 hours, subject to confirmation from our payment partners. 6. Intellectual Property Rights "Intellectual Property Rights" include all patents, trademarks, and copyrights owned by Rising Rays Digital LLP and its licensors. You are granted a personal, non-exclusive, non-transferable license to view content for personal use only. You shall not copy, reverse-engineer, or commercially exploit any part of the Jokerr App. 7. Conditions and Restrictions You agree not to: (i) tamper with non-public areas of the service; (ii) circumvent security or geo-filtering (VPNs); (iii) use automated means to scrape content; or (iv) interfere with the access of other users. 8. Indemnity You agree to indemnify and hold harmless Rising Rays Digital LLP, its directors (including Karan Bharti and Monu Yadav), and employees from any claims or losses resulting from your violation of this agreement or third-party rights. 9. Copyright Policy If you believe any content on the Jokerr App infringes your copyright, please send a written notice to our Grievance Officer with identification of the work and your contact details. 10. Disclaimers and Limitation of Liability The services are provided "AS-IS." Rising Rays Digital LLP disclaims all warranties regarding accuracy, availability, or security. To the maximum extent permitted by law, we shall not be liable for any indirect or incidental damages resulting from your use of the app. 11. Controlling Law and Jurisdiction This User Agreement is governed by the laws of India. All disputes arising shall be subject to the exclusive jurisdiction of the courts in Mumbai, India. 12. Grievance Officer In accordance with the Information Technology Act, 2000, for any complaints regarding content or use of personal information, please contact: Phone: +91 9833647488 Email: support@Jokerr.app Address: 1045, New Link Road Adarsh Nagar, Jogeshwari West, Mumbai - 400102. 13. Support For technical issues or queries, reach us at: support@Jokerr.app

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